Each patient's time is extremely valuable and no one should be kept waiting. Unfortunately, however, there are significant limitations on our ability to predict exactly how long each patient's visit will take. If a few patients run over the predicted time, it then makes all other appointments behind schedule. In addition, emergencies or unanticipated problems can put us behind schedule. Our policy is to never rush a patient and to be as thorough as needed. However, this sometimes means a delay in the schedule resulting in waiting time. Dr. Thomas apologizes for any delay in seeing you.

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